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Custom Actions

Summary of Custom Actions feature and guidance for setting up new actions.

Updated over a week ago

Intro

Custom Actions allow your organization to add gamified tasks for users to complete. Use this guide to understand the feature, how they can level up your engagement, and how to design and add them. We also include examples from Motivote partners.

Why Use Custom Actions

All Motivote users see the same core set of Election Actions, based on their registration address. Clients don't edit or adjust these built-in, universal actions.

If you want to display organization or campus-specific content for users, that's where Custom Actions come in. Custom Actions are your chance to take engagement to the next level with gamified tasks shown only to your community.

Use Custom Actions to provide additional opportunities for engagement beyond election readiness and connect your Motivote portal to your broader engagement goals. Select from templates like "upload your image," "share a response" or "take a survey."

They're also a great way to provide inclusive participation opportunities to community members who are not eligible to vote in US elections.


Adding New Custom Actions

Admins can add Custom Actions directly via the Admin Portal or request for our team to add actions for you.

  • Add your own action: To add actions directly, follow instructions here.

  • Have us add your action: To have us add the actions, fill out this form.

    • Submit the form again for each action.

    • Actions will be added within 48 hours of submission.

    • You'll be notified by email when they are live, with an opportunity to provide edits/change requests.


Configuration Options

Elements

You can customize the following fields for each Custom Action. Most elements can be edited after publishing the action.

  • Title

  • Description

  • Open/Close Date

  • Points Value

  • Featured Image

  • Repeatability

Want to add a more complex action? We also have options for:

  • Multi-step actions, with two or more separate steps to complete the action

  • Embed images or video (such as a Youtube or Vimeo) into the action description

  • Add limited-time actions that only count toward a time-bound points total

Let us know if you want to use these options and we’ll get it set up for you.


💡 Looking for inspiration? Check out these Custom Action ideas provided by campus partners, including prompts and formats to copy.

Step Types

You can select from the following action types, which become the action's "steps." Actions can contain one step or multiple steps.

  • Image Upload

  • Text Capture

  • Text Copy

  • External Link

  • Multiple Choice

Segmentation

Custom Actions can be assigned to:

  • All users on your platform

  • Members of specific team(s)

  • Voters in specific state(s)

  • Only to non-eligible users

Settings

For each action, control whether it can be completed one time or multiple times. You can also control whether actions can be edited by users once completed.

Data Access

Admins can track action completion metrics and view/export user responses via the Admin Portal. Users can also view their own responses on their MyMotivote page. However, users do not see each others' responses.

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